Solutions

Onsite Support

When issues surface, Lume Technologies mobilizes certified technicians across Canada for diagnostics, maintenance, and emergency response. We keep business-critical systems operational with well-documented procedures and service-level commitments.

Field Coverage

Rapid Dispatch Teams

Certified technicians mobilize from key Canadian hubs to resolve priority incidents and complete scheduled work.

  • • Standardized check-in, safety, and escalation protocols.
  • • Support for emergency response, night work, and seasonal demands.

Planned Services

Preventative Maintenance

Programs are tailored around customer standards so sites stay aligned with corporate network, security, and AV requirements.

  • • Lifecycle plans for cabling, power, and critical devices.
  • • Material staging and vendor coordination handled end-to-end.

Communication

Transparent Reporting

Each visit is documented with photos, notes, and next steps so stakeholders have clear visibility into site conditions.

  • • Ticket integrations or branded reports delivered after completion.
  • • Trend analysis to highlight recurring issues or upgrade opportunities.

Need technicians onsite right away?

Submit your scope and response window and we will mobilize the right skill set, document the outcome, and keep stakeholders informed from arrival to resolution.